Terms and conditions

General Terms and Conditions of Sale (GTC) for:


(Location: Neuchâtel)


1. Scope

These general terms and conditions are valid for all orders made from Switzerland or the Principality of Liechtenstein to the online store/online shop

SwissifyIT SARL, Rue de la Treille 7, 2000 Neuchâtel, +41 (0)33 533 2210, sales@clicktoshop.ch, www.swissifyit.ch. hereinafter the seller.

2. Offer and conclusion of the contract

2.1 The presentation of the products on www.clicktoshop.ch online does not constitute a binding offer but an invitation to order.

2.2 By clicking on the button [order] the customer submits a binding order for the products listed on the order page.

2.3 Directly after receipt of the order, it is confirmed by e-mail. The sales contract comes into force only if the seller confirms the dispatch of the goods by e-mail (order or dispatch confirmation) or at the latest by the delivery of the goods.

2.4 In the event of advance payment, the purchase contract comes into force with confirmation of receipt of payment by the seller.

2.5 The sale of alcoholic beverages to young people under the age of 16 and the sale of spirits to minors under the age of 18 are strictly prohibited by law in Switzerland. By placing an order on www.clicktoshop.ch, the customer accepts these provisions and confirms that he is authorized to make the purchase. CLICKTOSHOP.CH declines all responsibility in the event of illegal activity.

3. Right of revocation

3.1 The consumer is entitled to revoke the contract by returning the ordered products to the sender within 14 days of receipt of the goods. No justification for the return of the order is necessary. The revocation must be sent to SwissifyIT Sarl, Depot H-111, ICC Building, Rte de Pré-Bois 20, 1215 Meyrin.

3.2 The use of the right of return by the customer results in a liquidation report, according to which the services received under the sales contract must be returned by and each of the parties. Return costs are the responsibility of the customer.

3.3 The purchase price is immediately refunded to the customer upon receipt of the goods.

3.4 SwissifyIT SARL reserves the right to deduct from the purchase price to be reimbursed or to charge compensation for any damage, misuse or, if agreed, the cost of sending the goods. No deduction will be made from the purchase price to be reimbursed if the loss in value has been caused by handling necessary to ascertain the type, condition and functioning of the goods. SwissifyIT SARL may refuse reimbursement until receipt of the return of the goods or until the customer has provided proof of its return, whichever is earlier.

3.5 The right of return is excluded for the following products: Opened and used products

4. Prices and shipping costs

4.1 The prices indicated on the product page include the legal value-added tax (VAT) and the other components of the price, they are in Swiss Francs (CHF).

4.2 In addition to the prices indicated, shipping costs may be charged depending on the delivery address, quantity, and type of goods. The exact amount of the shipping costs is indicated to the customer during the ordering process. No additional costs are charged for deliveries to Switzerland.

5. Terms of delivery

5.1 Deliveries are made only within Switzerland and the Principality of Liechtenstein.

5.2 Unless otherwise stated in the offer, the standard delivery time is 1-2 days.

5.3 If all the products ordered are not available, SwissifyIT SARL may make a partial delivery. In the event of partial delivery, no additional costs will be charged to the customer.

5.4 If the sending of the goods fails through the fault of the customer after three attempts, SwissifyIT SARL is entitled to withdraw from the contract. Any payments made are immediately refunded.

6. Terms of payment

6.1 Payment can be made by prepayment, invoice, credit card or upon receipt.

6.2 By opting for advance payment, SwissifyIT SARL indicates its bank details in the order confirmation. The invoiced amount must be transferred to the seller's account within 1 day.

6.3 For payments by credit card, the customer's account is debited unless otherwise specified.

6.4 Set-off with unrecognized or not legitimately established claims of the customer is excluded.

6.5 The customer can only exercise a right of retention if the claims are based on the same contract.

7. Late payment / reminder / debt collection

7.1 The invoice must be paid within 15 days of delivery of the goods. If no payment takes place within the time limits, the customer is in default (late payment).

7.2 SwissifyIT SARL sends 2 payment reminder(s) in writing to the customer. The reminder fee conditions are as follows:

1. Reminder after [10 days] [0 CHF]
2. Reminder after [30 days] [5 CHF]
3. Last reminder after [60 days] [20 CHF]

In addition to the reminder fees, 0% interest is charged as soon as the invoice is due.

If the amount remains unpaid after the last reminder, SwissifyIT SARL delegates the collection of its claim.

8. Retention of title

SwissifyIT SARL remains the owner of the goods until full payment. Prior to the transfer of ownership, pledging, cessation as security, transformation, or modifications are not permitted without the consent of SwissifyIT SARL.

9. Warranty

9.1 SwissifyIT SARL offers a guarantee for the repair of defects. The seller has the option of repairing the delivered goods (repair of defects) or of delivering, in replacement of the defective goods, goods free of defects (delivery in replacement).

9.2 If the repair fails, the customer is entitled to withdraw from the contract. This does not apply to negligible defects. Any right of the customer to a price reduction is excluded.

10. Liability

SwissifyIT SARL excludes all liability for breaches of contract for slight negligence. Violations committed by auxiliaries and sub-agents are also excluded from the responsibility of the seller.

11. Protection of personal data

SwissifyIT SARL undertakes to process and use the customer's personal data in compliance with the laws in force. You can find more information about this by reading our data protection roadmap. The latter is available on the website of SwissifyIT SARL as well as by clicking on the following link https://www.clicktoshop.ch/privacy-policy/

12. Final provisions

If a legal provision of these general conditions of sale should be in contradiction with the laws in force, the validity of the contract as well as the rest of its provisions is in no way affected. Instead of the non-conforming provision, the legal provisions in force apply.